Grosvenor Hotel 

Please inform Grosvenor Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Payment Information: The hotel reserves the right to pre-authorize the credit card used to make the booking prior arrival. Additional Policy Information: All vehicles in the hotel car park will need to be registered at reception on arrival. Please note the car park has a maximum of 50 spaces. These cannot be reserved and are on a first-come, first-served basis. Children aged 15 years old and under can share the Family Room of accompanying adults free of charge. Meals are not included and should be paid for as taken. Please note that these discounts are not applicable for any rate over the Christmas period. No children under the age of 15 may stay at the hotel on New Year's Eve, when all guests aged 15 and over are charged at the full rate.