The Z Hotel City 

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Dear Guest,Thank you for choosing The Z Hotels.We are all, the world over, living through truly unprecedented times. The impact of the Coronavirus has been swift, deep and wide-ranging, impacting all aspects of our lives, industry and business.Our team at Z Hotels are doing their best to work together with our guests, our suppliers and our business partners, to ensure we all come through this period of uncertainty successfully; able to enjoy again those aspects of our lives that are currently so restricted.We appreciate that many guests will have questions and wish to alter travel plans and the team here are working around the clock to respond to the huge number of enquiries and requests being received.Our teams are here for you and are working through these as quickly as possible; it is just taking us extra time to process them.All bookings for Z Hotels are non-refundable and non-transferrable. These are, however, extraordinary times and we are playing our part in the effort to protect guests & business by inviting guests with check-in dates up to 28 June 2020 to change their check-in date to any time up to 31 March 2022. We just ask that you confirm the new dates to us on this e-mail address by 31 January 2021.Our team is currently dealing with enquiries and bookings with arrivals up to 03rd July 2020.We know that these are challenging & anxious times for us all. We thank you for your support and patience as our teams work to help you.When the world starts to travel again, we very much look forward to welcoming you back to Z Hotels.Kind Regards ,Z hotels